Shipping Information
SHIPPING POLICY
UK DELIVERY
We offer FREE UK delivery on orders over £30 or more – this must be selected at checkout in order to be eligible. Orders under £30 are subject to delivery costs, calculated on a weight-based pricing system as set per our Royal Mail partner.
All deliveries will be dispatched (From the UK) within 2 working days of receiving an order (usually quicker). Regardless of shipping option (Free or otherwise) – All shipments will be shipped via a 48hr Tracked Royal Mail service. Should you wish to upgrade this, contact us directly to arrange an alternative delivery solution.
All parcels over the 2kg Royal Mail 48hr weight limit, will be shipped via DHL, utilizing a similar speed service.
Tracking information available on request. All claims of lost/delayed packages will be expected to be made direct through the courier, as Lamin-x UK Ltd. have no visibility of the status of a shipment, beyond that of the standardised tracking information.
EU DELIVERY
We offer FREE EU delivery on orders over £100 or more – this must be selected at checkout in order to be eligible. Orders under £100 are subject to delivery costs, calculated on a weight-based pricing system as set per our Royal Mail partner.
All deliveries will be dispatched (From the UK) within 2 working days of receiving an order (usually quicker). Regardless of shipping option (Free or otherwise) – All shipments will be shipped via a Royal Mail “International Tracked on Account” service. Should you wish to upgrade this, contact us directly to arrange an alternative delivery solution.
All parcels over the 2kg Royal Mail “International Tracked on Account” weight limit, will be shipped via DHL, utilizing a similar speed service.
Tracking information available on request. All claims of lost/delayed packages will be expected to be made direct through the courier, as Lamin-x UK Ltd. have no visibility of the status of a shipment, beyond that of the standardised tracking information.
WORLDWIDE DELIVERY
International orders are subject to delivery costs that are calculated on a weight-based pricing system as set per our Royal Mail partner.
All deliveries will be dispatched (From the UK) within 2 working days of receiving an order (usually quicker). Regardless of shipping option (Free or otherwise) – All shipments will be shipped via a Royal Mail “International Tracked on Account” service. Should you wish to upgrade this, contact us directly to arrange an alternative delivery solution.
All parcels over the 2kg Royal Mail “International Tracked on Account” weight limit, will be shipped via DHL, utilizing a similar speed service.
Tracking information available on request. All claims of lost/delayed packages will be expected to be made direct through the courier, as Lamin-x UK Ltd. have no visibility of the status of a shipment, beyond that of the standardised tracking information.
IMPORT FEES / TAXES
Please be aware, that most overseas deliveries are subject to local import duties and entry taxes at their final point of destination. Any local import duties and taxes that may be due are the sole responsibility of the recipient of the goods Lamin-x UK Ltd. are not responsible for any charges incurred.
BACK ORDERED ITEMS
Items shown on back order at the time of purchase (and also shown on your emailed invoice – sometimes located in “junk”), will be shipped as soon as these items are back in stock and ready to ship.
If a “Back ordered” item is purchased alongside items which are in stock, the in-stock items will be shipped initially, followed by the “back ordered” items, once they become available.
Items on “Back Order”, are usually replenished within 7 days of them initially entering this status – though can sometimes be expected a little longer. For more accurate details, please contact us prior to purchase, whereby we would be able to provide more accurate details on an item to item basis.